Questions
Plain answers to real questions
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For seniors
Who can get help from Summit Pathways?
Seniors 60+, at any income. Rooted in the Treasure Valley, we serve seniors who live in, or are moving to or from, anywhere in Idaho, including the Magic Valley. Family members can reach out for a parent.
What does a move cost?
Pathways gives every move a free visit and a custom quote, booked in 4 to 8 hour service blocks. Seniors 60+ can book at our standard rate, and a sliding scale is available for those who qualify. Those who qualify get full assistance at no cost, or pay 25% or 50% based on household income, tied to federal poverty guidelines. Standard rate moves also help fund assistance for other seniors.
How fast can you help?
We call you back within one business day. When a move is urgent, like a hospital discharge or a sudden opening in assisted living, tell us and we’ll do our best to move quickly.
What is the free trash out?
After the move, our crew clears out whatever is left over in the home, at no cost to you. It is done within two hours. Hazardous materials are not included.
Can I ask for help for my mom or dad?
Yes. Adult children often reach out for a parent, sometimes from out of state. We’ll keep you in the loop with calls, photos, and a video call on moving day if you like.
Cost & qualifying
Do I have to prove my income?
We keep it simple. At the free visit we’ll ask about household size and income, which we compare with federal poverty guidelines. If grant funds pay for any part of your move, we ask to see one document, like a benefits letter or a tax return. We keep it private.
Is there a waitlist?
Sometimes. Assistance depends on the gifts we’ve raised. If we can’t help right away, we’ll tell you plainly, offer a spot on our list, and point you to other help.
What areas do you serve?
Summit Pathways is rooted in the Treasure Valley and proudly serves seniors across Idaho, including the Magic Valley. We also take on long distance moves as our schedule allows. Our team has experience with them, and every move is a customized plan built around the person. Call us and we’ll talk through what makes sense.
For families & adult children
I live out of state. Can you still help my mom?
Yes. We can be your hands here. We’ll call you after the visit, send photos as we go, and set up a video call on moving day so you can see her next home come together.
My dad doesn’t want to move. What should I do?
Go slowly, listen more than you talk, and focus on what he gains: safety, company, less upkeep. We’re happy to visit and answer his questions directly, with no pressure.
Can you work with the assisted living staff?
Yes, every time. We coordinate move in dates, elevator times, room layout, and any rules with community staff.
What happens to the things that don’t come along?
We help sort what goes to family, what gets donated to local charities, and what can be sold. Keepsakes can be delivered to family members who live near the move.
Who pays if my parent qualifies for help?
If your parent qualifies for full assistance, the foundation covers the move through gifts from donors and partners. With a shared cost, your parent pays only their written share.
For donors
Is my gift tax deductible?
Yes. Summit Pathways Foundation, Inc. is an IRS recognized 501(c)(3) public charity, EIN 33-2628196. Gifts are tax deductible to the extent allowed by law, and you’ll get an email receipt right away.
Can I change or cancel a monthly gift?
Any time, in a minute. Use the link in your receipt email, or call or email us and we’ll do it for you.
Where does my money go?
Every gift goes to moves for seniors 60+: moving crews, fuel, and supplies. We’ll publish our real numbers in our annual report.
Can I give by check?
Yes. Make checks payable to Summit Pathways Foundation, Inc. and mail them to 11484 W Allegro St, Nampa, ID 83651.
Do you share or sell donor information?
Never. We don’t sell, rent, or trade your name or contact details.
For volunteers
Do I need moving experience?
No. Every volunteer gets a short orientation, and each crew has an experienced Pathways lead.
How often do I have to volunteer?
As often as you like. One shift a month is a great place to start. There’s no minimum.
Why a background check?
Our volunteers go into seniors’ homes, so we check every in home volunteer. It’s free to you and kept private.
For partners
How do senior communities refer a resident?
Use the referral form on our Referrals page or call us. We contact the family within one business day and keep your team posted, with the family’s OK.
Still wondering?
Let’s talk it through
Call, email, or send a request. No pressure.